删除账户说明

• ·Sign in to the OmniApply app or website.
• ·Open [Account] in the bottom tab bar.
• ·Tap [Delete account] at the very bottom of the screen and review what is deleted and what is kept.
• ·Type the email address you signed up with into the confirmation field and tap [Delete account].
• ·When deletion is complete you are signed out and returned to the home screen.

Send an email with the subject "Account deletion request" to rebatekorea@gmail.com from the email address you signed up with. To confirm it is you, we only act on emails sent from that address.

Email requests are handled manually by the operations team after confirming your identity, so they do not take effect right away as in-app deletion does. The data deleted and kept is the same as for in-app deletion (sections 3 and 4 below), and we reply once the request has been handled.

• ·Account details: your name, email, password and nationality are replaced with values that cannot identify you, and the account is deactivated. (You may sign up again with the same email, but the new account is not linked to the old records.) The times you verified your email, set or changed your password, were last signed out of all devices and linked a Google account are also deleted.
• ·Tokens for email verification and password reset links (used or not).
• ·Sign-in: you are signed out on every device immediately.
• ·Profile: study goals, education, language and finance details, personalised recommendations, and journey settings (target programs, skipped steps, pause reason).
• ·The answers in any application you had not yet submitted (drafts), including any information for the university entered for it.
• ·Upcoming consultation bookings: cancelled and the time slot is returned to the university (the university sees it as cancelled by a "Deleted user").
• ·Mentor activity: your mentor activity ends and your mentor card is removed from the university page. Your introduction is deleted and your profile photo is no longer shown. Ongoing mentoring chats are ended. Your mentor license stops being valid immediately, and the public check page shows it only as "invalid" (no name or photo).
• ·In-app notifications sent to you.
• ·Device push tokens registered to the account (for Android app notifications). After deletion, no notifications are sent to those devices.
• ·Your referral code can no longer be used.

• ·Files you uploaded to the document vault and their records (application documents such as your passport and transcripts, and visa documents such as your parents’ ID cards and birth certificate). Because the account is deactivated, you can no longer open them in the app.
• ·The proof-of-enrolment file submitted with a mentor application, and your university, major, entry year and chat languages.
• ·If you were a mentor, your profile photo file is kept as an operational record and is no longer shown on university pages or in the app (the file is in public storage, so anyone who already has its address can still open it).
• ·Submitted applications: the name, date of birth, nationality, phone number and previous education you entered, copies of the documents at the time of submission, the status history, the information for the university entered for a submitted application (passport number, education details, family members and income, visa history, etc.), and the admission letter details entered for an accepted application (country of birth, admission type, costs, funding and guarantor). The operations team (operations console) and the university that received the application can still see this after deletion (you are not included in newly downloaded applicant list files). Logs of list files already downloaded are also kept.
• ·Messages and consultation records exchanged with universities and the operations team, and past booking records.
• ·Community posts, replies and attached photos (the author is shown as "Deleted user"), and report and block records.
• ·Mentoring chat messages, reports, and ratings given and received.
• ·Mentor license history: license number, issue time and mentor-pledge agreement time (operational record). The same applies if the operations team revoked your registration or you withdrew as a mentor. If the operations team ever revoked your registration, the revocation record (reason, time and the staff member who handled it — the most recent one) is kept as well, even after you reapply and are approved again or delete your account, and only the operations team can see it.
• ·Records of sign-ups made with a referral code and of referral reward payouts.
• ·Payment and refund records: order number, amount, payment method type, card company, masked card number (last 4 digits), approval time, and refund reason and time (kept 5 years as required by law). The full card number, CVC and expiry date are never stored.
• ·Learning centre progress.
• ·Sign-up time, deletion time, terms-agreement time and display language (values that do not identify the account).
• ·Notifications and emails already delivered to the operations team before deletion (for example booking requests or message alerts — these may contain your name at that time). Names you typed yourself inside posts or messages also remain.

We keep only what is needed to process applications already submitted (their record as submitted is not changed), resolve disputes and handle reports, confirm referral reward settlements, prevent abuse, and confirm whom each mentor license number was issued to.

We keep the information above for 3 years from the date you delete your account and then destroy it. Information that a law requires us to keep longer is kept for that period.

However, payment and refund records are kept for 5 years under Article 6 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, also after you delete your account.

Company

REBATEKOREA Inc.

Representative

윤수한

Address

10F #84, 25 Misagangbyeonseo-ro, Hanam-si, Gyeonggi-do, Republic of Korea

Business registration no.

876-88-03697

Contact

rebatekorea@gmail.com